Frequently Asked Questions

• Your card is FULLY charged at time of booking
• Reservations of 7 or less guests – Cancellations & requests to reschedule within 48 hours of the activity are non-refundable, including bookings made within 48 hours of the activity. No shows are non-refundable. Cancellations made outside of the 48-hour policy may receive a full credit to use for a future date or a refund minus a $10 USD booking fee per person.
• Reservations of 8+ guests – Cancellations & requests to reschedule within 5 days of the activity are non-refundable, including bookings made inside this window. No shows are non-refundable. Cancellations made outside of the 5 day notice may receive a full credit to use for a future date or a refund minus a $10 USD booking fee per person.

Please remember that you booked our tour, which operates on the North Side of Grand Cayman. We do not cancel the tour until check-in time. We understand that many guests are driving from Georgetown, but our policy applies to all guests equally. Please make necessary arrangements to arrive at the designated location on time. We operate in light rain conditions but prioritize safety above all else for both our guests and crew. If Cayman Kayaks needs to cancel the tour, you will receive a refund.

Please use the ‘Book Now’ button, as the calendar will display the prices.

Meet us in the parking lot of Rum Point Club on Sand Point Road (Not Rum Point Club Residences).  We are a mobile company and launch from the far left side of the parking lot just for our nighttime tours. Our team will be on-site from 6:30 PM onwards. 
Look for the Rum Point barrels (click here to see picture) at the entrance to the parking lot. Pull in and park! Walk towards the buildings and meet our guides by the lime green jeep parked on the far left side of the property when facing the ocean. The jeep parks next to the large white fence.
Rum Point has FREE PARKING! 
Need Directions? Click Here for Google Map to Cayman Kayaks 

Exciting News!!!
We’re excited to introduce a new transportation option, coming soon!

Shuttle Service:

Looking to have someone bring you to and from the tour?  We have a shuttler service to bring guests from main hotels on Seven Mile Beach to and from our tour. Spaces are limited so be sure to secure your spaces at time of booking.

• For groups of 4 or less = $120 USD (this is the roundtrip cost for the group)
• For groups of 5 or more = $30 USD per person (this is the roundtrip cost)

You won’t find any cheaper driver on the island! Taxi’s charge at least $150 USD ONE WAY.  This discounted service is subject to availability. Let us know at the time of booking, if you need this service. 

Please note this is NOT a private service. If other guests are also looking for pickup, we do our best to coordinate the pickups on the same dates in order to be able to offer everyone the cheapest rate of $30 USD per person. Once we confirm the pick up service, please note, the pick up time is strict and unfortunately if you are late for the pickup, the driver will leave without you and you will be charged.

Rent a Car:

Renting a car is a fantastic opportunity to get out and explore the rest of the Island before the tour. Enjoy dinner along the way to Rum Point before the tour! 

HERTZ Grand Cayman will give Cayman Kayaks guests a 15% discount on car rentals. Simply visit their website www.hertzcayman.com  and input “Currensea” in the discount/promo code section to receive your discount. 

F

Kayak Tour- 250 LBS Per Person
The kayaks are double kayaks, but the weight restriction is per person!

Electric Boat Tour- 275 LBS Per Person

You do not have to be an experienced kayaker to participate in our tour. We do recommend you have some previous experience paddling (canoe, kayak, paddleboard) as you will be paddling in the dark and we are on the water for a good hour.  Majority of our guests do not have any kayaking experience. 

Additionally, if you cannot swim or are uncomfortable with the ocean or darkness, this activity might not be suitable for you. Consider our electric bio boat tour as an alternative.

Life jackets are provided and required to wear.

You are allowed to swim, but our company discourages swimming to prevent fouling the water and the risk of being stung by jellyfish.

It is a fact that thousands of jellyfish live in the bay year round on the sea bed. These jellyfish have a mild sting, but it may be very uncomfortable when stung depending on the individual and where on their bodies they get stung. There may also be other species of jellyfish with a more potent sting so again, we generally discourage swimming.

However, if you are determined to swim, PLEASE ensure you arrive for the tour free of chemicals/lotions that are not reef safe from your body before the tour. Wearing a long-sleeved rash guard would be a good idea too.

Harmful chemicals/lotions in and on your skin/hair wash off your body and end up trapped in Bio Bay harming the microscopic organisms due to the low water exchange. Since the glowing creatures are trapped in the bay, allowing their glow to increase in number, this also means that if we bring pollution to the bay these pollutants foul the waters and are also trapped. Pollutants trapped in the bay take longer periods of time to be washed out or break down and decompose. Please be respectful to the natural phenomenon.

This ecosystem is fragile!  Please help us do our part to protect and preserve the bay!

There are washroom facilities available at Rum Point. 

1.5-2  hours duration

Be prepared to get wet during the kayaking or electric boat tour! Wear comfortable clothing suitable for getting wet, such as a swimsuit, t-shirt, sandals, or flip-flops. It’s a good idea to leave a towel in your vehicle for the ride home.

Reservations are required. We suggest booking at least two weeks in advance to guarantee a spot.

Yes.
Kayak Tour – Everyone is required to wear a life vest on the kayak tour.
Electric Boat Tour – Life jackets are available for any guest who wishes to wear one.

Mosquitoes are NOT present out on the water for the tour. If you will be using a bug repellent, please only apply while on land before the tour and avoid any products that contain DEET. We also encourage you to wash off any spray or lotions from your arms and legs before entering the Bioluminescent Bay. These chemicals are detrimental to the Bioluminescent organism. 

There are no lockers onsite to store your belongings securely. The guides will have one bag to lock up guests keys, but we do not have a secure place for other bags and belongings while out on tour. 

If you have rented a car, you will be required to leave your belongings; bags, wallets, cameras and phones etc in your car while on tour and we will lock up your keys. 

Many guests bring their own dry bag to carry their belongings with them out on tour, just please keep in mind this is at your own risk.

We have identification lights on each kayak for the guide as well as our guests.

We provide two-person/double kayaks for all guests. Singles are not available.

You will be paired with the tour guide or another guest.